Ways to reach the company
The company telephone is +86 178 0222 0729 and the company contact email is [email protected]. No personal name or job title is attached to either detail on this site, and no direct personal contact route is published. A message sent to the company email or through the form below should be addressed to the company, not to an individual.
The inquiry form on this page asks for a name, an email address, and a message. The name and email fields are required so that a reply has somewhere to go. The message field is where the machine type, the work it will do, and the site conditions should be described. A short, specific message receives a more useful reply than a general request, because machinery availability and delivery terms depend on the specific machine and the delivery arrangement.
What to include in a first message
A useful first message names the machinery category, such as excavator, loader, bulldozer, road roller, mining dump truck, semi-trailer, drilling rig, or pile driver. It then describes the work: the material to be moved or handled, the ground or site conditions, and the scale of the job. It also says whether the interest is in a machine, in parts, in remanufactured equipment, or in a service such as SKD and CKD support, logistics, or repair help, because each of those routes leads to different questions.
If a certificate or document is needed, name it in the first message. Certificates are available upon request, and the exact document required depends on the machine and the destination. If warranty cover matters, ask about the warranty scope and period in the inquiry rather than assuming a term, because the company website and its Made-in-China listing describe warranty terms differently. Before payment, please confirm the payment method and payment terms.
Company contact address
The company contact address is Unit 506, 5th Floor, Building 1, Jinzhigu Building, No. 1 Binjiang Road, Heping District, Tianjin. It is not presented as a factory or manufacturing base address, and no factory or manufacturing base address is published on this site. Correspondence and visits should be arranged through the telephone and email contacts first, so that the right person and the right documents are ready.
No factory photographs are published on this site, and no visit should be planned on the basis of a factory claim made here, because none is made. The address above is a contact address for the company, and any meeting or inspection arrangement should be confirmed in advance through the inquiry or by telephone.
After you send an inquiry
After an inquiry is sent, the next step is a reply covering availability, terms, and any documents requested. If the reply raises a new question about the machine type or the site conditions, answer it with the same level of detail as the first message, because the supplier's answer depends on those details. If the inquiry covers parts, list the part category and the machine it fits, and say whether genuine parts or OEM parts are wanted, without assuming that a part listed for one machine fits another.
In the inquiry, please confirm the minimum order quantity and the lead time. Please also confirm the warranty scope and period, and ask for any certificate or document that the destination or the project requires. Confirming these points before payment avoids misunderstandings later, when a machine is already in transit or a project schedule is already fixed.
To move a question forward, use the inquiry form to describe the machine type, the work it will do, and the site conditions, and ask what help is needed.
Before payment, please confirm the payment method and payment terms. In your inquiry, please confirm the minimum order quantity, the lead time, and the shipping arrangement.