What this inquiry form is for
This form is for questions about construction machinery, parts, remanufactured equipment, and services such as SKD and CKD support, logistics, and repair help. It is the right route for a buyer who has a defined job in mind and wants to know about availability, terms, and documents for a specific machine or part. It is not a price list request form, because machinery prices, availability, and delivery terms depend on the specific machine and the delivery arrangement, and those details are confirmed for a specific inquiry.
The form asks for a name, an email address, and a message. The name and email fields are required so that a reply has somewhere to go. The message should describe the machine type, the work it will do, and the site conditions. A message that names the category, the material or ground involved, and the scale of the job gives the supplier something concrete to answer, while a general message can only receive a general reply.
Details that help a reply
For a machine inquiry, name the category first: excavator, loader, bulldozer, motor grader, road roller, mining dump truck, semi-trailer, drilling rig, pile driver, aerial work platform, material handling machine, concrete machine, or compact loader. Then describe the work: digging, loading, pushing, grading, compacting, hauling, drilling, piling, lifting, or handling, together with the material and the site conditions. If the inquiry is about parts, name the part category and the machine it fits, and say whether genuine parts or OEM parts are wanted.
For remanufactured equipment, say that the interest is in a remanufactured machine and describe the work it must do. Remanufactured equipment is described on the company website as machinery that has been thoroughly dismantled and rebuilt. For SKD and CKD projects, describe the project scope and the support needed, such as technical support or training. For logistics or repair help, describe the destination and the kind of help required.
Minimum order, lead time, and warranty: confirm in the inquiry
In the inquiry, please confirm the minimum order quantity and the lead time. Please do not assume a quantity or a delivery period from any other page on this site, because no minimum order quantity, lead time, or price figure is published here. The same applies to warranty: please confirm the warranty scope and period in the inquiry. The company website and its Made-in-China listing describe warranty terms differently, so no single warranty term is stated on this site, and the term for a specific machine should be confirmed directly.
Before payment, please confirm the payment method and payment terms. If a certificate or document is needed for a specific machine or shipment, name it in the inquiry. Certificates are available upon request, and the exact document required depends on the machine and the destination. Confirming these points before payment is the simplest way to avoid a mismatch between what was expected and what was arranged.
Parts inquiries
Parts inquiries should name the part category and the machine the part fits. The company describes its parts business as export of genuine and OEM parts for international brands. No brand authorization or dealership relationship is claimed on this site, and no brand name is used to imply one. A parts inquiry that names the machine and the part category, and says whether genuine parts or OEM parts are wanted, is easier to answer than a general request for a parts list.
If a part is needed urgently for a machine that is already working, say so in the message and describe the machine and the working situation. If parts are needed for a planned purchase, say which machine the parts are for and what quantity range is involved. In both cases, please confirm the minimum order quantity and the lead time in the inquiry, and ask for any document the destination requires.
To move a question forward, use the inquiry form to describe the machine type, the work it will do, and the site conditions, and ask what help is needed.
Before payment, please confirm the payment method and payment terms. In your inquiry, please confirm the minimum order quantity, the lead time, and the shipping arrangement.